Common Questions

Here are some common questions that you may have.

If you have any questions that are not below please contact us and we will get back to you.

Q. How much does it cost to enter?

  • Kew Gardens 10k: affiliated: £38.50, non affiliated: £40.50
  • Richmond Marathon: affiliated: £47, non affiliated: £49
  • Richmond Half Marathon: affiliated: £39.50, non affiliated: £41.50
  • Richmond SUNDOWN 5K:  £20 without t-shirt, £25.50 with a t-shirt

Affiliated Members of British Athletics running clubs receive an £2 off entries.

Saturday CwC UK Kids Mile & Sunday Family Mile:

  • Standard price:  £12.50
  • On the day price*: £15.00

*If the race is not sold out.

Q. Due to COVID-19, is the event still going ahead?

Please click here for our latest update on the event, this page will be updated whenever we have any new news:

For Covid-19 related questions please click here


Q. Where are toilets located on the course?

For the 10k: The are two toilet blocks on the 10k course. First one is by Palm House Pond 2km and Another block near Lion Gate at 5km.

For the Marathon: 

We will have 8 toilets on the course for the Marathon at the folllowing places (rough estimates for exact miles), there are multiple toilets at each station;

- Ferry Lane (Mile 4)

- River Lane 1 (Mile 7.5)

- Lower Ham Road 1 (Mile 10)

- Kingston Bridge 1 (Mile 12.5)

- Kingston Bridge 2 (Mile 18)

- Lower Ham Road 2 (Mile 20.5)

- Riverside Drive (Mile 22.5)

- River Lane 2 (Mile 25)

Q. Can I enter the race and still raise money for a charity that is not an official charity?

Yes, it is our pledge to donate 10% of all race entries to local charities and community projects, however you can run for any cause of your choice. Once you have your place you can contact that charity direct.

Q. Where will the waterstations be?

Water stations: We are significantly reducing plastic usage!

Kew Gardens 10K:

There will be one waterstation at 5km where water from sealed tetra water.


There will be 9 waterstations on route (approximately every 3 miles). 

Q. Do I have to fundraise or can I just run for fun?

No you do not have to fundraise. If you enter through a Public Entry place you do not have to fundraise, however many runners do and enjoy this experience.

Q. When is the Kew Gardens 10K?

Saturday 11th September 2021 at 8.20am.

Q. When is the CwC UK Kids Mile? 

Saturday 11th September 2021 at 2pm

Q. When is the Richmond SUNDOWN 5k? 

Saturday 11th September 2021 at 7pm

Q. When is the Richmond Half Marathon? 

Sunday 12th September 2021 8.55am

Q. When is the Richmond Marathon? 

Saturday 27th March 2021 at 8am

Q. When is the Richmond Family Mile? 

Sunday 12th September 2021 2.30pm.

Q. Can I get a refund or defer my place to the following year?

A full refund will only be offered within 14 days of payment. After 14 days from purchase date, a refund minus £5 transaction fee will be offered until 3 months prior to race day or if the event has sold out of public entries. 3 months before race day, or if the event you are registered in has sold out, there will be NO REFUNDS, DEFERRALS TO NEXT YEAR OR TRANSFERS TO ANOTHER RUNNER

To understand why we have an admin fee please click here.



Q. What if I change my address?

If you need your race pack delivered to an alternative address to the one you registered with, please email to let us know before Friday 5th March at 7pm. If you miss this deadline you will need to arrive at least one hour before your race to collect a new race pack from the info tent in the event village for a fee of £5.



Q. What If I miss the Change of Address Deadline?

If you did not notify us before the deadline we set we can not stop your race pack being delivered to the address you provided when you registered. This means you will have to collect a spare pack on the day and incur a £5 charge.



Q. Where can I leave my bags/ clothes?

Kew Gardens 10K - Our friendly baggage team will be waiting for you in Ferry Lane for the Kew Gardens 10K to collect your baggage. Please provide your own bags.

Q. Where do I collect race numbers?

All race numbers will be sent out in the post.

Q. Can supporters and family see me in Kew Gardens for free?

No, Due to Covid-19 we are unable to allow spectators to be inside Kew Gardens during the run BUT they can reneter Kew Gardens with runners after the racevia Elizabeth Gate. We suggest they meet runners on Kew Green after the race as no spectators will be allowed Ferry Lane/ Brentford Car Park. We will be reviewing this closer to event weekend for 2021. 



Q. Where will my race start?

Kew Gardens 10k all start on the Broadwalk in Royal Botanic Gardens, Kew. The only gate open to runners via Ferry Lane, Kew Green, TW9 3AB. 


Q. Can I park somewhere near the start?

There is limited parking around Kew Gardens and we encourage all runners to take public transport to the event.

Kew Gardens 10K - A small amount of prepaid parking is available for the 10K National Archives. You can purchase this during your entry process or from our merchandise shop.

Any problems drop us an email at


Q. Can I see a course map?

Click here to see our 2020 course maps.



Q. Is the race chip timed?

Yes, we are using disposible timing chips this year. We hope to get the results out as soon as possible.



Q. Where do I place my chip?

Your chip is on your race number bib.



Q. What happens if I receive my number but cannot run on race day?

No need to return it.



Q. Can I give my number to a friend to run?

Sorry, this goes against our health and safety regulations and breaks our public liability insurance. We are responsible for our registered runners only and require emergency information incase something happens.



Q. Is there a time limit?

No time limit for the Kew Gardens 10K.

For the Richmond Marathon it is 5 hours 30 minutes. 


Q. Can my dog/pram run with me?

Sadly no.



Q. Is this race on closed roads?

The new Kew Gardens 10k is a fully road closed race running round the beautiful Kew Gardens.



Q. Can I run with headphones?

Kew Gardens 10K = yes you can run with headphones.

Richmond Half/Full Marathon - Sadly no as it isn't all inside Kew Gardens 



Q. What is the terrain like?

Kew Gardens 10K - All road apart from 100 metres of grass at the start and finish.

The Richmond Marathon is all on road and path inside Kew Gardens before running along the Thames Towpath. Please expect to run on flat path, road, gravel and grass during the 26.2 miles. The course is flat as a pancake.



Q. Will there be pace makers?

  • Due to Covid-19 we cannot provide pace makers this year.





Q. How can I find out what personal information you may hold on me?

Please contact us via our website or call our office and we will be able to assist you.

For more information on our privacy policy please click here.



Q. Is the course measured and can it be used for London Marathon Good for age?

All courses have been measured by Olympic Games measurer Hugh Jones on behalf Association of UK Course Measurers

Our event is ran under RUNBRITAIN rules.


Q. Can I choose the charity I run for?

If you already have your race place it is your decision if you want to fundraise. There are so many wonderful causes that need your help.


Q. Do I have to run for charity?

As long as we still have public entries in the races you don't have to run for a charity. You can simply sign up and run for fun, however many runners choose to fundraise and be associated to a charity who supports you at every step. Once public entries sell out the only way you can get a place is to run for one of our charity partners.



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