If you have any questions that are not below please contact us and we will get back to you.
Q. Due to COVID-19, is the event still going ahead?
Please click here for our latest update on the event, this page will be updated whenever we have any new news: https://www.richmondrunfest.co.uk/event-info/covid-19-update/
For Covid-19 related questions please click here.
Affiliated Members of British Athletics running clubs receive an £2 off entries.
Saturday CwC UK Kids Mile & Sunday Family Mile:
*If the race is not sold out.
The are two toilet blocks on the course. First one is by Palm House Pond 2km and Another block near Lion Gate at 5km.
Yes, it is our pledge to donate 10% of all race entries to local charities and community projects, however you can run for any cause of your choice. Once you have your place you can contact that charity direct.
Kew Gardens 10K:
There will be one waterstation at 5km where water from sealed bottles.
No you do not have to fundraise. If you enter through a Public Entry place you do not have to fundraise, however many runners do and enjoy this experience.
Q. When is the Kew Gardens 10K?
Saturday 12/13th September 2020 at 8.20am.
Q. When is the CwC UK Kids Mile?
Spring 2021 at 2pm
Q. When is the Richmond SUNDOWN 5k?
Spring 2021 at 7pm
Q. When is the Richmond Half Marathon?
Spring 2021 8.55am
Q. When is the Richmond Marathon?
Spring 2021 at 8am
Q. When is the Richmond Family Mile?
Spring 2021 2.30pm.
Unfortunately race entries are NOT TRANSFERABLE and NON-DEFERABLE. We do not permit a change of race number. A full refund will only be offered within 14 days of payment. After 14 days from purchase date, a refund minus 20% admin fee will be offered until the event has sold out of public entries. After the event you are registered in has sold out, there will be NO REFUNDS. Your entry fee is invested in the cost of staging the event, and the main costs to contractors, external suppliers, administration etc are already committed well before race day.
To understand why we have an admin fee please click here.
Due to size restrictions we can not transfer participants between races any of our races. A major reason for this is the amount of medals we order for the specific distances and do not want to run out!
Go to the Goddess of Victory Tent on the Sunday. Click here for more info.
If you need your race pack delivered to an alternative address to the one you registered with, please email email@example.com to let us know before 7pm on the 17th August, 2020. If you miss this deadline you will need to arrive at least one hour before your race to collect a new race pack from the info tent in the event village for a fee of £5.
If you did not notify us before 17th August we can not stop your race pack being delivered to the address you provided when you registered. This means you will have to collect a spare pack on the day and incur a £5 charge.
Kew Gardens 10K - Our friendly baggage team will be waiting for you in Ferry Lane for the Kew Gardens 10K to collect your baggage. Please provide your own bags.
All race numbers will be sent out in the post.
No, Due to Covid-19 we are unable to allow spectators to be inside Kew Gardens during the run BUT they can reneter Kew Gardens with runners after the racevia Elizabeth Gate. We suggest they meet runners on Kew Green after the race as no spectators will be allowed Ferry Lane/ Brentford Car Park.
Kew Gardens 10k all start on the Broadwalk in Royal Botanic Gardens, Kew. The only gate open to runners via Ferry Lane, Kew Green, TW9 3AB. Runners and spectaors
There is limited parking around Kew Gardens and we encourage all runners to take public transport to the event.
Kew Gardens 10K - A small amount of prepaid parking is available for the 10K National Archives. You can purchase this during your entry process or from our merchandise shop.
Any problems drop us an email at firstname.lastname@example.org
The Kew Gardens 10k on the Saturday finishes inside Kew Gardens. Runners will then exit via Brentford Gate and walk upto Ferry Lane after the runners.
Click here to see our 2020 course maps.
Yes, we are using disposible timing chips this year. We hope to get the results out as soon as possible.
Your chip is on your race number bib.
No need to return it.
Sorry, this goes against our health and safety regulations and breaks our public liability insurance. We are responsible for our registered runners only and require emergency information incase something happens.
No time limit for the Kew Gardens 10K.
The new Kew Gardens 10k is a fully road closed race running round the beautiful Kew Gardens.
Kew Gardens 10K = yes you can run with headphones.
Kew Gardens 10K - All road apart from 100 metres of grass at the start and finish.
Q. Will there be pace makers?
Please contact us via our website or call our office and we will be able to assist you.
All courses have been measured by Olympic Games measurer Hugh Jones on behalf Association of UK Course Measurers
Our event is ran under RUNBRITAIN rules.
If you already have your race place it is your decision if you want to fundraise. There are so many wonderful causes that need your help.
As long as we still have public entries in the races you don't have to run for a charity. You can simply sign up and run for fun, however many runners choose to fundraise and be associated to a charity who supports you at every step. Once public entries sell out the only way you can get a place is to run for one of our charity partners.