Common Questions

Here are some common questions that you may have.

If you have any questions that are not below please contact us and we will get back to you.


Q. Can friends and family come into Kew Gardens to support me?

ABSOLUTELY! Your race entry includes free entry into Kew Gardens for 2 adults and 2 children, as long as they have entered before 08:30am. 


Q. How much does it cost to enter?

RICHMOND MARATHON:

  • Early Bird Entry:

[From 21st Sept 2021 - 2nd Jan 2022 at 9am]

Club Entry - £44.50 plus £2.50 Transaction fee (£47)

Non Club Entry - £46.50 plus £2.50 Transaction fee (£49)

  • Standard Entry:

[From 2nd Jan 2022 at 9:01am - 1st July 2022 at 9am]

Club Entry - £49.50 plus £2.50 Transaction fee (£52)

Non Club Entry - £51.50 plus £2.50 Transaction fee (£54)

  • Late Entry:

[From 1st July 2022 at 9:01am - 8th Sept at 5pm]

Club Entry - £54.50 plus £2.50 Transaction fee (£57)

Non Club Entry - £56.50 plus £2.50 Transaction fee (£59)

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RUNFEST HALF MARATHON

  • Early Bird Entry:

[From 21st Sept 2021 - 2nd Jan 2022 at 9am]

Club Entry - £38 plus £2.50 Transaction fee (£40.50)

Non Club Entry - £40 plus £2.50 Transaction fee (£42.50)

  • Standard Entry:

[From 2nd Jan 2022 at 9:01am - 1st July 2022 at 9am]

Club Entry - £43 plus £2.50 Transaction fee (£45.50)

Non Club Entry - £45 plus £2.50 Transaction fee (£47.50)

  • Late Entry:

[From 1st July 2022 at 9:01am - 8th Sept at 5pm]

Club Entry - £48 plus £2.50 Transaction fee (£50.50)

Non Club Entry - £50 plus £2.50 Transaction fee (£52.50)

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RUNFEST AIR:10K

  • Early Bird Entry:

[From 21st Sept 2021 - 2nd Jan 2022 at 9am]

Club Entry - £35 plus £2.50 Transaction fee (£37.50)

Non Club Entry - £37 plus £2.50 Transaction fee (£39.50)

  • Standard Entry:

[From 2nd Jan 2022 at 9:01am - 1st July 2022 at 9am]

Club Entry - £40 plus £2.50 Transaction fee (£42.50)

Non Club Entry - £42 plus £2.50 Transaction fee (£44.50)

  • Late Entry:

[From 1st July 2022 at 9:01am - 8th Sept at 5pm]

Club Entry - £45 plus £2.50 Transaction fee (£47.50)

Non Club Entry - £47 plus £2.50 Transaction fee (£49.50)

Affiliated Members of British Athletics running clubs receive an £2 off entries.


Q. Where are toilets located on the course?

For the 10k: The are two toilet blocks on the 10k course. First one is by Palm House Pond 2km and Another block near Lion Gate at 5km.

There are several toilets along the Half Marathon and Full Marathon course.


Q. Can I enter the race and still raise money for a charity that is not an official charity?

Yes, it is our pledge to donate 10% of all race entries to local charities and community projects, however you can run for any cause of your choice. Once you have your place you can contact that charity direct.


Q. Where will the waterstations be?

Water stations: We are significantly reducing plastic usage!

AIR:10K:

There will be one waterstation at approx 5km.

Half Marathon & Full Marathon

There will be a waterstation approximately every 3 miles.  


Q. When is the AIR:10K?

Saturday 10th September 2022 at 8.20am.

Q. When is the RUNFEST Kids Mile? 

Saturday 10th September 2022 from 2pm

Q. When is the Richmond SUNDOWN 5k? 

Saturday 10th September 2022 at 7pm

Q. When is the Richmond Half Marathon? 

Sunday 11th September 2022 8.55am

Q. When is the Richmond Marathon? 

Sunday 11th September 2022 8.00am

Q. When is the Richmond Family Mile? 

Sunday 11th September 2022 2.30pm.


Q. Can I get a refund or defer my place to the following year?

Race entries are NOT TRANSFERABLE and NON-DEFERABLE. We do not permit a change of race number. A full refund will only be offered within 14 days of payment. After this there will be NO REFUNDS, DEFERRALS TO NEXT YEAR OR TRANSFERS TO ANOTHER RUNNER.


Q. What if I change my address?

If you need your race pack delivered to an alternative address to the one you registered with, please email info@richmondrunningfestival.com to let us know before Friday 12th August at 5pm (if you are running in our September events). If you miss this deadline you will need to arrive at least one hour before your race to collect a new race pack from the info tent in the event village for a fee of £5.


Q. What If I miss the Change of Address Deadline?

If you did not notify us before the deadline we set we can not stop your race pack being delivered to the address you provided when you registered. This means you will have to collect a spare pack on the day and incur a £5 charge.


Q. Where can I leave my bags/clothes?

Our friendly baggage team will be waiting for you to collect your baggage. Please provide your own bags. For the Half and Full Marathon, your bags will be taken over to the finish line in Old Deer Park for you to collect your belongings afterwards.


Q. Where do I collect race numbers?

All race numbers will be sent out in the post.


Q. Can supporters and family see me in Kew Gardens for free?

Absolutely! Your entry includes free entry for 2 adults and 2 children into Kew Gardens, as long as they arrive before 08:30am.  


Q. Where will my race start?

AIR:10k all start on the Broadwalk in Royal Botanic Gardens, Kew. 


Q. Can I see a course map?

Click here to see our 2021 course maps (2022 TBC). 


Q. Is the race chip timed?

Yes, using ipico timing chips. 


Q. Where do I place my chip?

You place your ipico chip on your shoe. Please see example in previous final instructions document.


Q. What happens if I receive my number but cannot run on race day?

Please can you return your timing chip to runfest ltd, 

RUNFEST Ltd., Suite A, 8 The Causeway, Teddington, Middlesex, TW11 0HE


Q. Can I give my number to a friend to run?

Sorry, this goes against our health and safety regulations and breaks our public liability insurance. We are responsible for our registered runners only and require emergency information incase something happens.


Q. Is there a time limit?

No time limit for the AIR:10K or Richmond Half Marathon.

For the Richmond Marathon it is 5 hours 30 minutes. 


Q. Can my dog/pram run with me?

Sadly no.


Q. Is this race on closed roads?

The new AIR:10k is a fully road closed race running round the beautiful Kew Gardens. The Richmond Half and full marathon is on multi-terrain paths.


Q. Can I run with headphones?

AIR:10K = yes you can run with headphones.

Richmond Half/Full Marathon - Sadly no (in-ear headphones) as it isn't all inside Kew Gardens. Runbritain rules, not ours. However, you can use bone conduction headphones.


Q. What is the terrain like?

AIR:10K - 100% on flat paths around Kew.

The Richmond Marathon & Half Marathon is all on road and path inside Kew Gardens before running along the Thames Towpath. Please expect to run on flat path, road, gravel and grass (very minimal grass). The course is flat as a pancake.


Q. How can I find out what personal information you may hold on me?

Please contact us via our website or call our office and we will be able to assist you.

For more information on our privacy policy please click here.


Q. Is the course measured and can it be used for London Marathon Good for age?

All courses have been measured by Olympic Games measurer Hugh Jones on behalf Association of UK Course Measurers

Our event is ran under RUNBRITAIN rules.


Q. Can I choose the charity I run for?

If you already have your race place it is your decision if you want to fundraise. There are so many wonderful causes that need your help.


Q. How do I download the AIR Audio Guide?

For instructions on how to download the 2021 Audio Guide please CLICK HERE. 2022 TBC! 


Q. What is AIR:RUN?

AIR stands for AUDIO INSPIRED RUNNING and the event will be announcing a new running concept. In the mean time runners can expect music zones on route and entertainment that moves with them!

AIR:RUN is a 10k on fully closed roads and will be heavily linked with music and entertainment. AIR:RUN will be ENCOURAGING runners to bring their headphones to the event and party afterwards!

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